Capstone Clinic is seeking a Medical Receptionist to join our team! This is a great opportunity/start for someone interested in a future medical billing and coding career.

Status: Full Time

Hours: Monday- Friday 8:00am – 5:00pm

Pay: $15.00 – $17.00 per hour

Pay/Type: Pay DOE; Non-exempt

Location: Capstone Clinic – Wasilla, AK 99654


  • High School or equivalent
  • Must be detail-oriented, organized, reliable, well-spoken, and professional in appearance.
  • Responsibilities will include payment posting, calling insurances for follow up and/or benefits verification, and more.
  • Must be computer proficient as we use an electronic medical records system and most of your work will be done using a computer.
  • Must have a minimum of 1-year experience working in a medical setting (in any capacity).


  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Employee Discount
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Experience: medical billing and coding: 1 year (Preferred)

Education: High school or equivalent (Required)

Work Location: One location

Schedule: Monday to Friday

Benefit Conditions:

  • A waiting period may apply
  • Only full-time employees eligible

Work Remotely: No

Summary:  Schedules appointments with the employer or other employees for clients or customers by mail, phone, or in-person by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Records time and date of appointment in computer or appointment book.
  • Records in schedule when appointments have been filled or canceled.
  • Telephones or writes clients to remind them of appointments.
  • Receives payments for services and records them in computer or ledger. Welcomes clients or customers with appointments.
  • Competencies To perform the job successfully, an individual should demonstrate the following competencies:
  • Analytical – Collects and researches data; uses intuition and experience to complement data.
  • Continuous Learning – Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills.
  • Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; displays understanding of how job relates to others; uses resources effectively.
  • Use of Technology – Demonstrates required skills; adapts to new technologies.
  • Design – Demonstrates attention to detail.
  • Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; meets commitments.
  • Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; selects and uses appropriate communication methods.
  • Cooperation – Exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
  • Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit.
  • Written Communication – Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
  • Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  • Business Acumen – Aligns work with strategic goals.
  • Conflict Resolution – Encourages open communications; keeps emotions under control. Impact & Influence – Achieves win-win outcomes.
  • Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
  • Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
  • Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
  • Strategic Thinking – Understands organization’s strengths & weaknesses.
  • Adaptability – Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.
  • Consultative Selling – Builds rapport and establishes trust; asks questions to discover client business needs.
  • Personal Appearance – Dresses appropriately for position; keeps self well groomed.
  • Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
  • Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative – Volunteers readily; looks for and takes advantage of opportunities; asks for and offers help when needed.
  • Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.
  • Judgment – Includes appropriate people in decision-making process.
  • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources.
  • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Quantity – Meets productivity standards; completes work in timely manner; strives to increase productivity.
  • Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions ; uses equipment and materials properly.

Benefit Conditions: Waiting period may apply



Ciara Hendricks
Phone: (907) 357-9590 ext. 401

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